Frequently Asked Questions
Is the Brace Wise ankle brace suitable for long hours on my feet?
Absolutely. Its breathable, lightweight design is made for all-day wear-whether you’re working, walking, or running errands. The fabric stays comfortable and supportive without rubbing or overheating.
Will BraceWise restrict my movement or feel bulky?
Brace Wise is designed to support your ankle without limiting natural movement. The lightweight compression sleeve and adjustable strap provide stability where you need it, while remaining slim, breathable, and comfortable enough for daily wear, exercise, and long periods on your feet.
Where are you located?
Our head office is located in Sydeny.
How much does shipping cost?
Shipping is free on all orders to Australia.
Is BraceWise suitable for recovery after an ankle injury?
BraceWise provides targeted compression and adjustable support to help stabilise the ankle during recovery. It’s ideal for managing mild sprains, weakness, or post-injury support, helping you feel more confident and secure as you return to normal movement and daily activities.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
Shipping is included in all orders